Privacy Policy


Last Updated: March 27, 2024

Your privacy is important to us. To better protect your privacy, we provide this Privacy Policy to explain our online information practices and the choices you can make about the way your information is collected and processed.

This Privacy Policy applies to all information collected from or submitted to Estate Agents Checker ( “we,” “us,” or “our”), including on the website estateagentschecker.co.ke (our “Website”).

Please read this Privacy Policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Websites. By accessing or using our Websites, you agree to this Privacy Policy. This Privacy Policy may change from time to time. Your continued use of our Websites after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

1. What personal data is collected about you?

Estate Agents Checker offers a number of services, including our search features, that do not require you to register for an account or provide any personal information to us. To provide our full range of services, we may collect the following types of information:

1.1 Information you provide us

When you subscribe to estateagentschecker.co.ke or other Estate Agents Checker services or promotions that require registration, Estate Agents Checker will collect personal data about you. The main categories of data collected are the name and location of your company and company information, your name, email addresses, social profiles, passport photo, and phone number.

When you send Estate Agents Checker an email or other communications, the content of your message and your answer will be collected.

For certain goods or services, you might also communicate to us payment data which will be encrypted and securely stored on our servers.

You also may provide information to be posted, published or displayed on public areas of the Websites, or transmitted to other users of the Websites or third parties (collectively, “User Content”). Your User Content is posted on the Websites and transmitted to others at your own risk. We cannot control the actions of other users of the Websites with whom you may choose to share your User Content. Therefore, we cannot and do not guarantee that your User Content will not be viewed by unauthorized persons.

Professional References Data

For certain business processes, we ask our users to provide client and professional reference contact information for Estate Agents Checker to contact individuals regarding their experiences in Real Estate. This contact information includes first name, last name, and email address.

1.2 Log Information

When you use Estate Agents Checker services, our servers automatically record information that your browser sends whenever you visit our website. The main categories of data collected are: web request, date and time of the request, IP address, browser type, and browser language.

Estate Agents Checker also uses cookies and other tracking technologies. You can find out more about this in our Cookie Policy.

Estate Agents Checker implements links on its website in a format that allows it to keep track of whether these links have been followed.

1.3 Other information collected about you

Estate Agents Checker solicits data of registered agents from current issues of Kenya Gazette when published. The specific document referenced will be linked to from the agent profile. We reserve the right to update the website the content to the most recent copy of published agents. ate on these websites, please consult their Privacy Policies.

2. What are the purposes for processing and what are the legal bases?

Estate Agents Checker processes personal information only for the purposes for which it was collected. We periodically review our data collection, storage, and processing practices to ensure that we only collect, store, and process the personal information needed to provide or improve our services.

Your personal data are processed for the following purposes and in accordance with the legal bases set out below:

Category of Personal Information How We Use This Information Legal Bases for Processing
Contact information and basic personal details (e.g. your name, email address, mailing address). To communicate with you, such as through statements, updates, newsletters or alerts. Our legitimate interest in marketing our products and services and communicating with you effectively.
To process your orders and to deliver products purchased by you. Our legitimate interest in performing a contract with you and in taking steps necessary to the formation of a contract for the purchase of products or services.
To respond to an inquiry or process a request from you. Our legitimate interest in communicating with you effectively for the purpose of resolving your issue. Our legitimate interest in improving our website, products and services.
To collect information on the real estate industry provided by you. Our legitimate interest in gathering information on the real estate industry to maintain our research process.
Information about how you access and use our website, such as the pages you visit, the time you spend on a page, whether you click on any links, what browser you use, or what web pages you visit before and/or after you visit our website. To manage and improve our website. Our legitimate interest to provide a website.
To determine products and services that may be of interest to you for marketing purposes, and to develop new products and services. Our legitimate interest in marketing our products and services.
Performing statistics on the use of the website (please see our cookie policy) to improve the quality of our website. Your consent.
Log files and information about your device. Improving the performance of our website and ensuring the technical functioning of our network and services. Our legitimate interests in providing you with a better experience in using our website and in improving the quality of our services.
Audit, research and analysis in order to maintain, protect and improve our services. Estate Agents Checker ’ legitimate interest to provide you with a better experience and improve the quality of its services.

3. Options for Personal Information

When you sign up for a particular service that requires registration, we ask you to provide personal information. If we use this information in a manner different from the purpose for which it was collected, then we will ask for your consent prior to such use.

If we propose to use personal information for any purposes other than those described in this Policy and/or in the specific service notices, we will offer you an effective way to opt out of the use of personal information for those other purposes. We will not collect or use sensitive information for purposes other than those described in this Policy and/or in the specific service notices unless we have obtained your prior consent.

You can decline to submit personal information to any of our services, in which case Estate Agents Checker may not be able to provide those services to you. Agents can also opt out of Estate Agents Checker. To be removed from our database, contact us [email protected].

4. Who are the recipients of your data?

Your data will be used by authorized employees of Estate Agents Checker when necessary for carrying out the above-listed purposes.

Estate Agents Checker also communicates your data to its authorized Processors in the following categories:

  • Media Partners: Estate Agents Checker may provide your information for the purpose of publicizing the Estate Agents Checker rankings to different regional and global media partners.
  • Publishing Partners: Estate Agents Checker may provide your information for the purpose of publishing our Estate Agents Checker rankings in an Estate Agents Checker magazine or book.

Estate Agents Checker may disclose information it collects about you if required by applicable law to comply with a court order or an order from a public authority, or to enforce or apply our Terms & Conditions and other agreements, including for billing and collection purposes.

5. Security

Estate Agents Checker has implemented appropriate technical and organizational measures designed to ensure an appropriate level of security regarding the risk incurred and protect your personal data against accidental loss and unauthorized access, disclosure, alteration, or destruction. The safety and security of your information also depend on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Websites, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the Internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Websites. Any transmission of personal information is at your own risk. We are not responsible for the circumvention of any privacy settings or security measures contained on the Websites.

6. What are your rights? How can you exercise them?

Estate Agents Checker makes every commercially reasonable effort to ensure changes to Agents', Experts' and Service Providers' Bio Pages are updated in a timely manner, provided that the request for changes is made in writing and signed by Agent.

Estate Agents Checker makes good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes.

We ask individual users to identify themselves and the information requested to be accessed, corrected, or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical (for instance, requests concerning information residing on backup tapes) or for which access is not otherwise required.

In any case, where we provide information access and correction, we perform this service free of charge, except if doing so would require a disproportionate effort. Some of our services have different procedures to access, correct or delete users' personal information. We provide the details for these procedures in the specific Privacy Policy or FAQs for these services.

7. Enforcement

Estate Agents Checker periodically reviews its compliance with this Policy. Please feel free to direct any questions or concerns regarding this Policy or Estate Agents Checker's treatment of personal information by contacting us through this website or by writing to us at [email protected]

When we receive formal written complaints at this address, it is Estate Agents Checker's policy to contact the complaining user regarding his or her concerns.

We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that cannot be resolved between Estate Agents Checker and an individual.

8. Do Not Sell My Information

You have the right to opt out of the sale of your personal information. This means your personal information will not be shared with any partners for publication purposes (including coverage in local magazines and newspapers). We do not sell any personal information to interest-based advertising organizations. Contact us at [email protected] for more information.

9. "Do Not Track" Signals

Do Not Track is a privacy preference that users can set in their web browsers. When a user turns on the Do Not Track signal, the browser sends a message to websites requesting them not to track the user. For information about Do Not Track, visit https://allaboutdnt.com. At this time, we do not respond to Do Not Track browser settings or signals.

10. Accessibility Statement

We care about availability and accessibility for all users of our site. In our commitment to offering any user access to all features on estateagentschecker.co.ke, our team continues development to conform to Web Content Accessibility Guidelines 2.1 AA Standards. Should you have any questions or concerns, please contact us at [email protected].

11. Changes to this Policy

Please note that this Privacy Policy may change from time to time. We will post any Policy changes on this page and, if the changes are significant, we will provide a more prominent notice (including, for certain services, email notification of Policy changes). Each version of this Privacy Policy will be identified at the top of the page by its effective date and we will also keep prior versions of this Policy in an archive for your review.

12. Contact

If you have any additional questions or concerns about this Policy, please feel free to contact us any time through this website or at: [email protected]